Source link : https://tech365.info/ontology-is-the-true-guardrail-cease-ai-brokers-from-misunderstanding-your-enterprise/

Enterprises are investing billions of {dollars} in AI brokers and infrastructure to rework enterprise processes. Nevertheless, we’re seeing restricted success in real-world purposes, typically as a result of lack of ability of brokers to really perceive enterprise knowledge, insurance policies and processes.

Whereas we handle the integrations nicely with applied sciences like API administration, mannequin context protocol (MCP) and others, having brokers actually perceive the “meaning” of knowledge within the context of a given businesis a unique story. Enterprise knowledge is generally siloed into disparate methods in structured and unstructured types and must be analyzed with a domain-specific enterprise lens.s

For instance, the time period “customer” could seek advice from a unique group of individuals in a Gross sales CRM system, in comparison with a finance system which can use this tag for paying purchasers. One division would possibly outline “product” as a SKU; one other could characterize as a “product” household; a 3rd as a advertising and marketing bundle.

Information about “product sales” thus varies in which means with out agreed upon relationships and definitions. For brokers to mix knowledge from a number of methods, they have to perceive completely different representations. Brokers have to know what the info means in context and the right way to discover the suitable knowledge for the suitable course of. Furthermore, schema…

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Author : tech365

Publish date : 2025-11-30 20:17:00

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